Shipping policy
Delivery Policy – Rocky & Sandy
We aim to process and deliver your orders as quickly as possible.
Processing Time:
- Orders are processed within 1–2 working days after payment confirmation
Estimated Delivery Time:
- West Malaysia: 2–5 working days
- East Malaysia: 3–7 working days
Delivery may be affected by:
- Public holidays
- Courier delays
- Peak seasons
All orders are shipped via trusted courier partners, and tracking details will be provided once shipped.
Rocky & Sandy is not responsible for delays caused by courier services, but we will assist in tracking and resolving delivery issues.
Please ensure your shipping details are accurate to avoid failed deliveries.